DTE Energy

Introduction

DTE Energy is urging customers to stay safe and stay away from downed power lines as more than 216,000 customers are still without power following the ice storm that swept through metro Detroit on Wednesday night.

DTE crews are working around the clock to restore power to customers, and as of Friday morning, more than half of the customers who lost power have had their service restored.

Customers can visit dteenergy.com for more information about outages in their area and safety tips.

More than 216,000 DTE Energy customers lost power during the ice storm that swept through metro Detroit on Wednesday night.

The outages were caused by falling trees and limbs due to the weight of the ice.

Trees and branches that were already weakened by the exceptionally cold winter months were no match for the heavy ice. This resulted in many customers losing electricity, depending on how the storm affected their particular neighborhood. Because of the widespread power outages, DTE Energy is urging its customers to keep their families safe and stay away from downed power lines. Power lines can remain energized even when the power to the house or building has been turned off, and any contact with a live wire can be potentially dangerous. They advise that customers not touch or drive over fallen power lines and instead contact DTE immediately if they see a fallen wire. They also advise not to touch any object that has come in contact with a wire, including trees and poles. Additionally, DTE has been responding to customer needs around the clock, with crews working long hours to restore power to residents who are still without service. As of Friday morning, more than half of the customers who lost power have had their service restored. Trees that have been cleared away and power lines that have been repaired can restore power even if the customer’s entire neighborhood has not had their power restored yet. To better inform their customers of outages, DTE created an online Power Outage Map. The map updates every 15 minutes, and customers can use the interactive map to track outages in their specific area, as well as get updates on when their power might be restored. Customers can also sign up for notifications straight to their cell phones if they would like to monitor how their service is being affected. With crew efforts and customer safety in mind, DTE is consistently striving to restore power to affected customers as quickly and efficiently as possible. Customers can visit dteenergy.com for more information about outages in their area and safety tips. Additionally, DTE encourages their customers to check on their neighbors, especially those who might be more vulnerable or elderly, and to use caution when operating their generators. Read more blog about news like earthquakes.